We collect personal data when filling in the contact form. More specifically, we collect the following contact information:
We need to collect this information to get in touch with you. It is our commitment to only use this information internally to:
When subscribing to our newsletter, we collect your name and email address. We will only use this data to send you information, newsletters and promotions.
You will always be able to unsubscribe if you no longer want to receive emails from us.
When you open our newsletter, HubSpot collects a few statistics to analyze its performance. These include information about your browser type, unique identifier, and the number of times you open the newsletter and/or click on a link. The lifespan of these data is determined by HubSpot.
Our website does not collect credit card or payment information.
If you are a customer, we also store your contact and billing information. This personal data will be kept for as long as necessary to let our collaboration run smoothly and to give you access to our secured client portal.
We keep data for an indefinite period of time. There is a legal obligation for the retention period for data, such as the tax obligation of seven years for payment data.
Cookies are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing.
By using cookies, we can offer you the best user experience. Thanks to cookies we can:
Necessary cookies are first-party cookies that only collect information on the website itself. They are needed to guarantee the functionality of our site.
How long are these stored?
Analytical cookies are third-party cookies that collect information about the behavior of website visitors and the performance of the website. This information includes browser type, IP address, operating system and the domain name of the website that sent you to our website.
We collect this information anonymously to improve our website and to offer visitors a better user experience. To do this, we use Google Analytics and GA audiences. Lifespan determined by google.
More information about the data processing of Google Analytics can be found through this link: google privacy & terms.
Our site also implements Google anonymization for IP addresses. More info: IP anonymization in Analytics
You can also choose to disconnect Google Analytics. Google Analytics Opt-out Browser Add-on
Marketing cookies are third-party cookies that track the behavior of website visitors and create a user profile based on this information. This way, on other websites you get more personalized advertisements based on your interests.
The lifespan of these cookies is determined by their linked tool. Third parties that possibly place cookies:
You can manage your preferences through www.youronlinechoices.com. This will not result in not getting any more adds while surfing. The adds will only be more generic and not based on your personal preferences.
Your information will only be processed internally and will not be passed on to third parties.
We have developed security measures that are technically and organizationally adapted to avoid the destruction, loss, forgery, modification, unauthorized access or notification by mistake to third parties of personal data collected on the website, as well as any other unauthorized processing of these data.
As a website visitor, you have several rights relating to your personal data.
At any moment you have the right to check and change your personal data, free of charge. This can be done by sending an email to firstname.lastname@example.org with a copy of your ID.
You can exercise your right of objection to the processing of your personal data for serious and legitimate reasons by sending an email to email@example.com with a copy of your ID. However, you cannot oppose data if this is necessary for the performance of contractual obligations.
You always have the right to have your data removed from our databases.
Attn. Privacy Officer
Your complaint or dispute must be sent to the above address. All communications from Synogix to you will go through email.